Version v3.0 ยท Effective 14 June 2026
This Cookie Policy explains how A.M.K. Ecoleaf Ltd trading as "Laundra" uses cookies, analytics technologies, software development kits ("SDKs"), local-storage technologies, tracking technologies and similar technologies when Users access or use the Laundra website, mobile application, booking platform and related services.
This Cookie Policy forms part of the Laundra Privacy Policy, Terms of Service and related Platform policies.
In this Policy, "Laundra", "we", "us" and "our" refer to A.M.K. Ecoleaf Ltd trading as Laundra. "User", "you" and "your" refer to any person accessing or using the Platform.
1.1 Cookies are small text files stored on a User's device when visiting websites or using online services.
1.2 Laundra may also use similar technologies including:
1.3 Certain technologies may be placed directly by Laundra, while others may be placed by third-party providers supporting Platform functionality, analytics, payments, operational monitoring or security services.
1.4 Under applicable EU and Cyprus ePrivacy rules, certain non-essential cookies or analytics technologies may require User consent before being placed on a User's device.
2.1 Laundra may use cookies and similar technologies for operational, analytical, functional, security, fraud-prevention and performance-related purposes.
2.2 This may include:
2.3 Certain technologies may also help Laundra and its service providers understand how Users interact with the Platform, identify technical issues, investigate suspicious activity and improve Platform functionality.
3.1 Certain cookies and technologies are strictly necessary for operation of the Platform and cannot reasonably be disabled without affecting core functionality.
3.2 These technologies may include authentication technologies, session technologies, security technologies, payment-fraud prevention technologies, booking-session technologies and operational functionality technologies.
3.3 Laundra currently uses the following essential cookies and technologies on app.getlaundra.app:
| Cookie / Technology | Provider | Purpose | Duration | | --- | --- | --- | --- | | base44_access_token | Base44 | Authenticates logged-in Users and maintains active sessions | Approximately 1 year | | token | Base44 | Operational authentication token used by frontend systems | Session / operational | | base44_app_id | Base44 | Identifies the Laundra application within Base44 infrastructure | Persistent operational | | base44_functions_version | Base44 | Used for operational cache and backend version management | Persistent operational | | __stripe_mid | Stripe | Fraud-prevention identifier used by Stripe systems | Approximately 1 year | | __stripe_sid | Stripe | Session-level Stripe fraud-prevention identifier | Session |
3.4 Certain essential technologies may be stored through cookies, browser storage or local-storage mechanisms.
3.5 Essential technologies are generally processed on the basis of legitimate interests, contractual necessity or legal compliance and may not require separate consent where permitted by applicable law.
4.1 Laundra may use analytics and performance technologies to understand how the Platform is used, monitor stability, identify technical issues and improve functionality.
4.2 Analytics technologies may collect information relating to:
4.3 Laundra currently uses or may use analytics-related technologies including:
| Cookie / Technology | Provider | Purpose | Duration | | --- | --- | --- | --- | | mp_eff913a25a5a2642acc7794bb28dc621_mixpanel | Mixpanel | Product analytics, behavioural analytics and feature usage tracking | Approximately 1 year | | base44_analytics_session_id | Base44 | Internal Base44 analytics session tracking | Operational retention | | base44_from_url | Base44 | Tracks referral or originating URLs | Operational retention |
4.4 Certain analytics technologies used through the Base44 platform may load automatically as part of the underlying Platform infrastructure.
4.5 Laundra intends to implement consent-management mechanisms for non-essential analytics technologies where required by applicable law.
4.6 Laundra acknowledges that certain analytics technologies may currently load before explicit User consent is collected during testing or pre-launch phases.
5.1 Functional technologies may be used to remember User settings, preferences or operational choices.
5.2 Laundra currently uses or may use technologies including:
| Technology | Provider | Purpose | | --- | --- | --- | | i18nextLng | i18next | Stores User language preferences | | Browser storage settings | Laundra / Base44 | Stores operational interface preferences |
5.3 Certain functional technologies may remain active to support basic usability and localisation functionality.
6.1 Laundra uses Stripe and Stripe Connect for payment processing, payout services and fraud prevention.
6.2 Stripe technologies may place cookies, session identifiers or monitoring technologies on the User's device when payment-related functionality loads.
6.3 These technologies help:
6.4 Certain Stripe technologies may be loaded even before payment functionality becomes publicly active where Stripe libraries are preloaded through the Platform.
6.5 Stripe may independently place technologies on domains controlled by Stripe including:
6.6 Technologies placed directly by Stripe on Stripe-controlled domains remain governed by Stripe's own privacy and cookie practices.
7.1 Laundra and its providers may use browser local storage or similar storage technologies in addition to cookies.
7.2 Local storage technologies may store operational information, authentication information, analytics identifiers, interface settings or Platform functionality data.
7.3 Local-storage entries currently observed on the Platform may include:
| Local Storage Key | Provider | Purpose | | --- | --- | --- | | base44_access_token | Base44 | Authentication and API access | | base44_analytics_session_id | Base44 | Analytics session tracking | | base44_app_id | Base44 | Platform application identification | | base44_from_url | Base44 | Referral tracking | | base44_functions_version | Base44 | Backend version management | | i18nextLng | i18next | Language preference storage | | token | Base44 | Operational authentication token |
7.4 Under applicable EU guidance, certain local-storage technologies may be treated similarly to cookies for consent purposes.
8.1 Laundra may use third-party providers supporting:
8.2 Third-party providers may include:
8.3 Certain third-party providers may independently process technical or analytics-related information in accordance with their own privacy policies.
8.4 Laundra remains responsible as data controller for technologies used through the Platform where required by applicable law.
9.1 Certain providers used by Laundra may process data outside Cyprus or outside the European Economic Area, including in the United States.
9.2 This may include providers such as:
9.3 Where personal data is transferred internationally, Laundra aims to implement safeguards recognised under GDPR requirements including:
9.4 Users may contact support@getlaundra.app for additional information regarding applicable transfer safeguards where legally required.
10.1 Where required by applicable law, Laundra intends to request consent before placing non-essential cookies or non-essential analytics technologies.
10.2 Users may manage cookie preferences through:
10.3 Disabling certain technologies may affect Platform functionality, account access, booking workflows, payment workflows or user experience.
10.4 Laundra may continue improving cookie-consent mechanisms and consent-management systems as the Platform evolves.
11.1 Where Users access the Platform through mobile applications, Laundra may use SDKs, device identifiers, crash-reporting technologies, analytics technologies or similar operational technologies.
11.2 These technologies may support:
12.1 Information collected through cookies and similar technologies may be retained for different periods depending on the technology involved.
12.2 Certain technologies may persist only during active sessions while others may remain stored for longer operational periods.
12.3 Analytics providers or infrastructure providers may independently retain analytics-related data in accordance with their own retention practices and privacy policies.
12.4 Certain operational, security, fraud-prevention, dispute-related or analytics-related information may be retained where reasonably necessary for:
13.1 As Platform functionality evolves, additional technologies may be introduced including technologies connected with:
13.2 Laundra may update this Cookie Policy to reflect material changes in technologies or processing activities.
14.1 Laundra may update this Cookie Policy from time to time.
14.2 Where changes materially affect Users, Laundra may provide notice through the Platform, by email or through another appropriate method before the updated Policy takes effect.
14.3 Continued use of the Platform after the effective date of an updated Policy may constitute acceptance where permitted by law.
15.1 This Cookie Policy is governed by the laws of the Republic of Cyprus.
15.2 Subject to mandatory legal rights that cannot lawfully be excluded, the courts of Nicosia, Cyprus shall have jurisdiction over disputes arising out of or relating to this Cookie Policy.
Questions relating to this Cookie Policy or the use of cookies and similar technologies may be sent to:
A.M.K. Ecoleaf Ltd Ioanni Makrygianni 4 Lakatamia, Nicosia, 2312 Cyprus
Email: support@getlaundra.app
Operator: A.M.K. Ecoleaf Ltd (HE272640), Ioanni Makrygianni 4, Lakatamia, Nicosia 2312, Cyprus. Contact: info@getlaundra.app